Critical Vulnerability in Cisco Product Allows Unauthorized Access

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Cisco has just issued a warning about a critical vulnerability – CVE-2025-20309 – affecting Cisco Unified Communications Manager (Unified CM) and Unified CM Session Management Edition (SME). This vulnerability allows an unauthenticated attacker to access the system with root privileges through a default account that is hardcoded and cannot be changed or deleted.
CVE Code: CVE-2025-20309
Severity Level: High Risk (CVSS v3: 10)
Impact: Allows a remote attacker without authentication to log into the system with root privileges through the SSH port.

| Cisco Unified CM & SME Release | Fixed Version |
| 12.5 | Not vulnerable |
| 14 | Not vulnerable |
| 15.0.1.13010-1 → 13017-1 | 15SU3 (07/2025) or apply patch: ciscocm.CSCwp27755_D0247-1.cop.sha512 |
This vulnerability allows an attacker to:
Access the system with root privileges
Install malware and gain unauthorized access to sensitive data
Move laterally to expand the attack within the internal system
Indicators of Compromise (IoC) include log records showing successful SSH login using the root account in the file /var/log/active/syslog/secure. Cisco advises customers to check their systems using the following CLI command:
file get activelog syslog/secure
Successful exploitation will be recorded in the file /var/log/active/syslog/secure with an SSH login from the root user.
Example log indicating an Indicator of Compromise (IoC):
Apr 6 10:38:43 xxx authpriv 6 sshd: pam_unix(sshd:session): session opened for user root by (uid=0)
FPT Threat Intelligence urgently recommends the following measures to address the vulnerability:
Update the patch immediately:
Cisco has released an update to fix the affected products.
Visit the Cisco Security Advisory page to download the appropriate patch.
Check and monitor SSH connections:
Review unusual SSH connections to the device.
Ensure there is no unauthorized access using static accounts.
Disable SSH if not in use:
Reevaluate account management policies:
Avoid using hardcoded accounts.
Use strong authentication (multi-factor authentication) if possible.
Enhance log monitoring and alerts:
Connect the system to SIEM to track unusual behavior.
Set up alerts for root access via SSH.